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For support with the SKYNN app, contact us at

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Effective Date: January 20, 2026This Privacy Policy explains how SKYNN (“SKYNN,” “we,” “us,” “our”) collects, uses, discloses, and protects information when you use the SKYNN mobile application and related services (collectively, the “Service”).If you do not agree with this Privacy Policy, do not use the Service.1) Who We AreController (GDPR): SKYNN (the entity operating the Service).If we are required to appoint a Data Protection Officer or EU/UK representative for your jurisdiction, we will provide those details in-app or on our website.2) Information We Collect
2.1 Information You ProvideWe may collect:Account information: name and/or display name, email, login method (Apple Sign In or email).Subscription status: purchase and renewal status from Apple (we do not receive your full payment card details).Preferences and inputs: routine preferences, saved products, notes you enter, and other content you submit.Community content: posts, comments, reactions, and any text you choose to share.2.2 Facial Images and Skin Scan DataIf you use skin check-ins, you may upload facial images. These images may contain visible skin characteristics (for example: texture appearance, hydration indicators, and elasticity appearance).Important:We do not use facial images to verify identity or uniquely identify you.We do not create or store a persistent “faceprint” for identification purposes.Facial images are used to generate cosmetic and educational outputs within the Service.2.3 Usage, Device, and Diagnostics DataWe may collect:device type/OS version, app versioninteraction data (feature usage, timestamps, in-app navigation)IP address (generally for security, fraud prevention, and reliability)crash logs, performance metrics, error reports3) How We Use InformationWe use information to:Provide the Service: skin check-ins, routine guidance, saved products, and community featuresMaintain and secure the Service: prevent abuse, troubleshoot, enforce policiesImprove the Service: performance, stability, and feature effectiveness (excluding using facial images for advertising or third-party analytics profiling)Communicate with you: service notices, security alerts, and account/subscription messages4) Legal Bases (GDPR/EEA/UK)Where GDPR applies, we process personal data under these bases:Contract performance: to provide features you request (account, routines, saved products, community access)Legitimate interests: securing the Service, preventing fraud/abuse, improving reliability and user experienceConsent: where required (for example, optional permissions or certain processing depending on your region)Legal obligation: compliance with applicable laws and lawful requestsYou may withdraw consent at any time for processing based on consent, without affecting prior lawful processing.(Article 13 requires these disclosures and related rights/retention info.)5) AI Processing and Third Parties
5.1 AI Service ProvidersTo provide cosmetic analysis, SKYNN may transmit uploaded images to trusted third-party AI providers for processing. We require these providers to process data only to return results to SKYNN and not for their own purposes.5.2 Other Service ProvidersWe may share information with vendors that provide:cloud hosting and infrastructurecustomer support toolssecurity monitoring and fraud preventionanalytics limited to app performance and reliabilitysubscription verification (Apple ecosystem)We do not authorize service providers to sell your information.5.3 No Sale of Personal InformationWe do not sell your personal information.
We do not “share” personal information for cross-context behavioral advertising as that term is used under California law.If this ever changes, we will update this Policy and provide required opt-out mechanisms.6) Community and User-Generated Content (UGC)
6.1 Public Nature of Community ContentThe community is a user-driven feature. Anything you post may be visible to other users. Do not post sensitive personal information (for example: medical diagnoses, addresses, phone numbers, financial details).6.2 No Professional AdviceCommunity content is not verified for accuracy and does not represent SKYNN’s views. You agree that:You will not treat community content as medical, dermatological, legal, or professional advice.Any reliance on community content is at your own risk.6.3 No Duty to Monitor; Moderation DiscretionWe may (but are not required to) review, remove, restrict, or disable access to community content at any time for any reason, including to enforce our rules or comply with law. We have no obligation to monitor or pre-screen content, and we do not guarantee removal of any specific content.6.4 User Responsibility and Liability AllocationUsers are solely responsible for the content they submit. To the maximum extent permitted by law, SKYNN is not liable for user-generated content or for harm arising from community interactions.(US users: this aligns with common platform liability protections for third-party content.)6.5 Reporting and NoticeWe may provide in-app mechanisms to report content. If you believe content violates law or our rules, report it. We may act on reports at our discretion.(For EU users, a reporting/notice mechanism also supports DSA-style expectations for illegal content handling where applicable.)7) Cosmetic-Only Service DisclaimerSKYNN provides cosmetic and educational information. It is not a medical device and does not provide medical diagnosis or treatment advice. If you have a skin condition or medical concern, consult a qualified healthcare professional.8) SecurityWe use reasonable administrative, technical, and physical safeguards designed to protect information (for example, encryption in transit and access controls). No system is perfectly secure, and we cannot guarantee absolute security.9) RetentionWe retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to:provide the Service and maintain your accountcomply with legal obligationsresolve disputes and enforce agreementsmaintain security and prevent abuseWhere required (including under California law), we describe retention by category and purpose and will not retain data longer than reasonably necessary.You can request deletion of your account and certain associated data as described below.10) Your Privacy Rights
10.1 GDPR/EEA/UK RightsWhere applicable, you may have rights to:access, correct, or delete your personal datarestrict or object to certain processingdata portabilitywithdraw consentlodge a complaint with a supervisory authority(These are part of Article 13 transparency expectations.)10.2 California (CPRA/CCPA) RightsIf you are a California resident and the law applies to us, you may have rights to:know what personal information is collected, used, and disclosedrequest deletion (with legal exceptions)correct inaccurate personal informationopt out of “sale” or “sharing” (we do not sell or share for cross-context behavioral advertising)limit the use and disclosure of “sensitive personal information” where applicablenot be discriminated against for exercising rightsWe will verify requests consistent with applicable law. You may designate an authorized agent where permitted.11) International TransfersYour information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.12) Children Under 13 (COPPA)The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us.13) Changes to This PolicyWe may update this Policy from time to time. We will post updates in the Service and revise the Effective Date. Your continued use after an update means you accept the updated Policy.14) ContactFor privacy questions or rights requests, please contact us at [email protected]

Effective Date: January 20, 2026These Terms of Service (“Terms”) govern your access to and use of the SKYNN mobile application and related services (collectively, the “Service”). The Service is operated by SKYNN (“SKYNN,” “we,” “us,” or “our”).By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.1. EligibilityYou must be at least 13 years old to use SKYNN. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.2. The SKYNN ServiceSKYNN provides:Cosmetic and educational skin insightsAI-assisted skin check-insPersonalized skincare routines and product suggestionsA community feature for user discussionSKYNN is not a medical service, does not provide medical advice, and is not a substitute for professional care.3. Cosmetic-Only & No Medical Advice DisclaimerAll content, insights, routines, recommendations, and outputs provided by SKYNN are:Cosmetic and educational in nature onlyNot medical adviceNot diagnostic or treatment guidanceYou acknowledge and agree that:SKYNN does not diagnose skin conditionsSKYNN does not treat medical conditionsYou will consult a qualified healthcare professional for any medical concernsUse of the Service is entirely at your own discretion and risk.4. Account ResponsibilitiesYou are responsible for:Maintaining the confidentiality of your account credentialsAll activity that occurs under your accountEnsuring information you provide is accurate and up to dateWe reserve the right to suspend or terminate accounts that violate these Terms.5. User Content & Community
5.1 User-Generated ContentYou may submit content, including text, posts, comments, and reactions (“User Content”).You retain ownership of your User Content, but you grant SKYNN a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content solely for operating and improving the Service.5.2 Public Nature of CommunityCommunity content is visible to other users. Do not post sensitive personal information.5.3 No EndorsementSKYNN does not endorse, verify, or guarantee the accuracy of User Content. Views expressed by users do not reflect SKYNN’s views.5.4 No Duty to MonitorWe are not obligated to monitor, pre-screen, or remove User Content. However, we reserve the right (but not the obligation) to remove, restrict, or disable content at our sole discretion.5.5 User ResponsibilityYou are solely responsible for:Your User ContentAny interactions with other usersAny reliance on community contentSKYNN is not liable for disputes, harm, or damages arising from user interactions.6. Acceptable UseYou agree not to:Use the Service for unlawful purposesPost misleading, abusive, or harmful contentAttempt to reverse engineer or misuse the ServiceInterfere with security, access controls, or functionalityImpersonate others or misrepresent affiliationViolation may result in suspension or termination.7. AI Outputs DisclaimerSKYNN uses AI-powered tools to generate cosmetic insights.You acknowledge that:AI outputs are estimates and interpretations, not guaranteesAI outputs may be inaccurate or incompleteSKYNN does not warrant accuracy, results, or outcomesYou agree not to rely on AI outputs as professional advice.8. Subscriptions & PaymentsCertain features require a paid subscription.Payments are processed through the Apple App StoreSubscription management, billing, and refunds are governed by Apple’s termsSKYNN does not control Apple’s billing policies9. Intellectual PropertyAll SKYNN software, design, branding, logos, text, and functionality (excluding User Content) are owned by SKYNN and protected by intellectual property laws.You may not copy, modify, distribute, or exploit any portion of the Service without permission.10. TerminationWe may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.You may stop using the Service at any time.11. Disclaimer of WarrantiesTHE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKYNN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:MERCHANTABILITYFITNESS FOR A PARTICULAR PURPOSEACCURACYNON-INFRINGEMENTWE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.12. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY LAW:SKYNN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING:PERSONAL INJURYDATA LOSSLOST PROFITSRELIANCE ON CONTENT OR AI OUTPUTSUSER INTERACTIONS OR COMMUNITY CONTENTIN NO EVENT SHALL SKYNN’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO SKYNN IN THE 12 MONTHS PRIOR TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.13. IndemnificationYou agree to indemnify, defend, and hold harmless SKYNN from any claims, damages, losses, or expenses arising from:Your use of the ServiceYour User ContentYour violation of these TermsYour violation of any law or third-party rights14. Governing LawThese Terms are governed by the laws of the United States, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection laws.15. Changes to TermsWe may update these Terms from time to time. Updated Terms will be posted in the app with a revised effective date. Continued use of the Service constitutes acceptance of the updated Terms.16. ContactFor questions about these Terms, please contact us at [email protected]